Customers who log in to your portal see when each order ships, so they stop emailing to ask. Each order also gets a Download button for a PDF or an Excel file with barcodes.
Odoo 19Sales and customer portalCommunity or Enterprise
$39Ask about itNot sold yet? Ask and I'll tell you when it's ready.
1The ship date, right on the order listThe portal's order list shows Order Date, Ship Date, Shipping Status and Total, with a View Order button.
mycompany.odoo.com/my/orders/418
Sales Order S00418
View Details
Download ▾
PDF
Excel (with barcodes)
10/14/2026
10/21/2026
2Download the orderEach order has a Download button: a PDF, or an Excel file with barcodes.
S00418.xlsx
Sales Order S00418 Customer Maple & Main Boutique Ship Date 10/21/2026 Total $1,284.00
Line
Internal Reference
Barcode
Product
Quantity
UoM
Unit Price
Subtotal
1
MUG-BL-L
012345678905
Blue mug, large
24
Units
$12.00
$288.00
2
TOTE-NAT
012345678912
Canvas tote, natural
40
Units
$9.50
$380.00
3
CANDLE-08
012345678929
Soy candle, 8 oz
36
Units
$17.11
$616.00
S00418
3An Excel file your customer can useThe Excel file has the order details on top and one row per line, with internal reference and barcode, ready for their own system.
What it does
Adds Ship Date to the customer's Sales Orders list in the portal.
Ship Date comes from the order's Delivery Date, or Odoo's expected date if that's blank.
Shows Shipping Status when you use Odoo Inventory.
Adds a Download button on each order: PDF or Excel (with barcodes).
The Excel file lists line, internal reference, barcode, product, description, quantity, unit, price, discount, taxes and totals.
Good to know
Uses the Delivery Date your team already sets on the order.
Shipping Status shows only if you use Odoo Inventory.